Sketch Artist

CANCELLATION, REFUND AND RETURN POLICY

Last Updated on : 03 September, 2022

At Sketch Artist, we take pride in the services delivered by us and guarantee your satisfaction with our services and support. We constantly improve and strive to deliver the art and art related services across India. However, in case you are not satisfied with our services, please contact us immediately and we will correct the situation.

 

Definitions

“buyer” means here the person who is purchasing the product or any service from this website

“consideration” refers to the amount paid by the buyer for availing the product as requested by him/her.

“event” means any circumstance where foreseen or unforeseen

“seller” here, means any employee, including proprietor who works on behalf of Sketch Artist.

 

Cancellation Policy

Sketch Artist aims at providing fully customizable products to its valuable customers. Hence, we do not provide any kind of cancellation, once the “buyer” has purchased the product from this website (www.sketchartist.co.in). Therefore, buyers are advised to exercise caution when ordering products.

Return Policy

REFUNDS

All sales are final and no refund will be issued.

QUESTIONS

If you have any questions concerning our return policy, please contact us by WhatsApp or via dropping an email at [email protected]

 

Responsibility and Tax Payment

Sketch Artist and its employees play the role of a product provider. While it is our responsibility to prepare the Art Work, it is the customer’s responsibility to ensure that they sent the proper image source as reference to be used in the making of product.

In the event, where the buyer has failed to perform his obligation as part of the agreement, the seller shall not be held liable to refund the complete amount received as consideration that is paid by the buyer.

In the event, where the product provider has failed to perform his obligation as part of the agreement, the seller shall held liable to refund the complete amount received as consideration that is paid by the buyer, within a period of 30 days from the date of raise of the issue.

Furthermore, the customer shall be liable to pay Goods and Services Tax, as per Good and Services Act, 2017 and under any rules and regulations framed thereunder.

 

Factors outside our Control

We cannot guarantee the results or outcome of your particular procedure problems like these are natural calamities, like flood, storms, act of god, earthquake, However, we will provide you your full refund (excluding shipping and framing charges), via the payment method that was originally initiated.

 

Force Majeure

Sketch Artist shall not be considered in breach of its Satisfaction Guarantee policy or default under any terms of service, and shall not be liable to the Customer for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”).